Privacy Policy
Kay Gunn Limited (“we”, “our”, “us”) is committed to ensuring that your personal information is protected and never misused. Our Privacy Policy explains: what personal information we collect; why we collect it; how we use it; the control you have over your personal information; and the procedures we have in place to protect your personal information.
If you have any queries about this policy or how we deal with your information, please email us at: kay@kaygunn.com.
What information is being collected?
We will only ask for or collect the personal information (“personal data”) we need to provide and improve the services, products and experiences for our clients. You may share with us: your name, job title, address, email address, contact number and payment information.
Who is collecting your personal data?
Kay Gunn Limited, company registration number: 7211596 (England and Wales) is the data controller for personal data. A data controller determines the purposes and means of processing personal data. Our registered address is: Preston Park House, South Road, Brighton, BN1 6SB
How is your personal data collected?
Personal data may be collected by us in one or more of the following ways:
When you purchase products and/or services through our website or in person
When you register for our events
When you sign up to receive product and service updates and other promotional material
When you contact us through our website
When you communicate with us via email or on the phone • When you provide us with your contact details in person at an event
When you accept cookies on our website (see our Cookie Policy).
Why is your personal data being collected?
Our primary legal basis for processing your personal data is contractual, to allow us to carry out the business transactions agreed between you and Kay Gunn Limited. We may also process your personal data on the basis of our legitimate aim in carrying out marketing activities and developing new products or services.
However, we will only send you marketing communications if you have not “unsubscribed” from receiving emails from us by using the “unsubscribe” function or have informed us via another method.
How will your personal data be used?
Our main reason for collecting and using your personal information is to provide and improve the services, products and experiences that we deliver. We may use the information you share with us in the following ways:
To communicate with you
To provide services and support for our products and services
To respond to queries and requests
As long as have agreed, to tell you about our other products and services
To tailor and improve the way we do business with you in the future; for example, sharing new and improved products
To allow us to improve your experience by asking for feedback from you.
Who will your personal data be shared with?
We will never sell your personal data and will only share your data as outlined in this Privacy Policy.
We share your personal data with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information confidential and may not use it other than as we ask them to and always in accordance with this Privacy Policy.
The third parties who provide services on our behalf fall into the following categories:
Those helping us to deliver services and products to you
Third parties that assist us with our marketing
We will also share your personal information if we are required to do so by law.
How long is your personal data kept?
We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this Privacy Policy, and for as long as we are required to keep it by law.
This means that our normal period of retention of information is that of a “reasonable” time period, but we may delete information before that time, or keep it for longer if we need to for legal, tax or accounting purposes.
Third party websites
We may provide links to other websites which are not operated and controlled by us.
We have no control over and are not responsible for the content of those websites nor how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.
Third party websites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these websites to ensure that you are comfortable with how your personal information is being collected and shared.
How is your personal data protected?
We are committed to protecting your personal information. We use appropriate technical and organisational measures to protect your personal information and privacy, and review those regularly.
We protect your personal information using a combination of physical and IT security controls, that restrict and manage the way in which your personal information and data is processed, managed and handled. Our processes mean that we may occasionally request proof of identity before we share your personal information with you.
How can you change the way we contact you about our products?
We will only send you marketing communications if you have not “opted out” of receiving emails from us by using the “unsubscribe” option or have informed us via another method.
You can change the way that we contact you in the following ways:
Choose the “subscribe” function
If you haven’t previously asked us to send you marketing communications, you can ask us to start contacting you by contacting us at: kay@kaygunn.com stating that you would like to receive communications from us.
Changing your preferences
If you have previously said that you would like us to contact you but subsequently decide you would like to update the way that we do so, or nor longer wish to receive any communication from us, you can update your preferences by contacting us at: kay@kaygunn.com, stating your new preferences. You can also choose to opt-out by choosing the “unsubscribe” function if you no longer wish to receive any communication from us.
Your rights as a data subject
You have a number of rights under the current data protection legislation relating to your personal data that we hold. These rights entitle you, subject to the specific terms in the legislation, to:
Object to our use of your personal information for certain purposes
Access, update and rectify personal information that we hold about you
Ask us to limit or restrict our use of your personal information
Ask us to remove or delete personal information about you
In some circumstances, ask us to transfer your personal data to a third party.
If you would like to exercise any of your rights in relation to your personal information, please email us at kay@kaygunn.com.
If you are not satisfied with our response to your request, you also have the right to refer the matter to the Information Commissioner in the UK at: https://ico.org.uk/